Return & Refund Policy

PearlCart wants you to be satisfied with your purchase. This policy explains how damage claims, returns, and refunds work for orders placed on pearlcart.in.

Damaged or wrong items

If your order arrives damaged, defective, or incorrect, contact us on the same day of delivery with photos and your order number.After verification, we will arrange a replacement, refund, or store credit as appropriate.

Returns

Returns are accepted within 3 days from the delivery date with proof of purchase.Items must be unused, in original condition, with all tags and original packaging.Certain items may be non-returnable (for example, hygiene-sensitive or clearance items), and this will be mentioned on the product page.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.Approved refunds will be processed within 7 days, usually to your original payment method or as store credit (if offered).Shipping charges, including return shipping, are [non refundable/partially refundable].

How to start a return

To request a damage claim, return, or refund, contact:Email: pearlcart@proton.me

PearlCart may update this Return and Refund Policy at any time, and changes apply from the date they are posted on pearlcart.in.